Engineers Onsite Preventative Maintenance Visits

Under the Provision and Use of Work Equipment Regulations 1998 (PUWER), employers are legally required to maintain all workplace equipment - including paper shredders - in efficient working order and good repair. We therefore strongly recommend having your machine serviced at least once a year, in line with manufacturer guidelines (failure to do so may also void your warranty).

To facilitate the longevity of all Shredding Machines it is important that they are properly maintained. We always recommend shredders are placed under a suitable maintenance agreement which ongoing saves time, money and downtime on unnecessary machine breakdowns and covers health & safety recommendations.

There are a number of significant advantages in having machines visited and serviced regularly by fully trained engineers on-site which include:

1. The machine will last much longer and won't need replacing with a new model as often, which can be very expensive.
2. Pay less for any additional breakdowns or service callouts as engineer's adjust belts, grease gears, lubricate parts, check sensors - anything that may require attention.
3. Importantly, if still within the manufacturers warranty period you will not negate your warranty excluding operator misuse or general wear and tear.
4. We pre-empt any expensive working parts requiring replacement by taking suitable preventative action and adivsing operators* where necessary (*oil cutters more regularly).
5. The machine and surrounding area will be fully cleaned and vacuumed fully.
6. ...also and very importantly with a potentially dangerous shredder with moving cutting cylinders - the engineers will check to make sure all of the safety guards, trip switches and safety sensors are working properly so you do not contravene your health & safety obligations. (We really do not want anyone shredding any fingers!!)

Maintenance: We will provide on-site preventative maintenance services to include a pre-arranged number of engineer visits that include inspecting and maintaining your shredders to ensure they are operating at an optimum level. The minimum level of preventative maintenance shall be accomplished in accordance with the manufacturer's guidelines. Fully trained and highly experienced shredder engineers will provide all supervision, tools, materials, labour, facilities, equipment, incidentals and transportation, to perform the required maintenance. **Please note that parts and incidentals will be chargeable* as extras and if faults are found a return visit may be necessary.

Maintenance tasks include, but are not limited to:

• Cleaning the cutter chambers and removing all compacted shredded material.
• Clean the motor and electrical system to eliminate the possibility of dust contaminating the electrical relays, circuit boards, or switches.
• All gears and chains are cleaned and re-greased to eliminate binding, rust, or dragging on the drive system.
• Cabinet doors are inspected, hinges repaired, adjusted when required so they open and close without wear, and switches contact correctly.
• Checking of all safety interlocks, trip switches and sensors.
• Thorough testing, cleaning of machine and vacuuming of surrounding area.
• Advice as to the general condition of the machine, and the long term wear and condition of the shredder's cutters.

** NB. Maintenance visits outside of England (mainland) may be subject to additional charges subject to location and type of equipment **

Preventative Maintenance & Service Visit terms are included in section 16 of our standard Terms & Conditions which can be found here.

If you have existing machines which you would like to place under a maintenance contract then please contact us for a quotation.