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Average Machine Lifespan: Entry Level/Home Use: 2 years, Personal/Deskside: 5 years, Office/Departmental: 10 years.
Engineers Onsite Preventative Maintenance Visits
To facilitate the longevity of all Shredding Machines it is important that they are properly maintained. We always recommend shredders are placed under a suitable maintenance agreement which ongoing saves time, money and downtime on unnecessary machine breakdowns and covers health & safety recommendations.
There are a number of significant advantages in having machines visited and serviced regularly by fully trained engineers on-site which include:
Maintenance: We will provide on-site preventative maintenance services to include a pre-arranged number of engineer visits that include inspecting and maintaining your shredders to ensure they are operating at an optimum level. The minimum level of preventative maintenance shall be accomplished in accordance with the manufacturer's guidelines. Fully trained and highly experienced shredder engineers will provide all supervision, tools, materials, labour, facilities, equipment, incidentals and transportation, to perform the required maintenance. **Please note that parts and incidentals will be chargeable* as extras and if faults are found a return visit may be necessary.
Maintenance tasks include, but are not limited to:
** Please note that the prices quoted do not include any spare parts, additional congestion and parking charges incurred during the visit which will be invoiced separately. Prices quoted and charged for, orders received by Don Ruffles Limited directly from the www.ShreddingMachines.co.uk website are 'base' prices for machines situated UK Mainland only and outlying areas will incur additional charges which will be quoted and agreed prior to acceptance. You will be contacted prior to the engineers visit to organise an appropriate time and date so it is the responsibility of the user to report any changes of machine locations, and machines moved to a different address will incur additional charges or not be visited and no refunds will be available. If machines have been moved from the original location, or are not available, and subsequent visits will be chargeable. *Whilst the engineer's will endeavour to repair any faults found, if additional parts are required and/or a return visit is required, this will be chargeable extra. On the annual renewal date of your initial purchase you will be re-invoiced for the following year at the appropriate rate. If you wish to cancel the following year's visits please notify us within 2 weeks of receipt of the renewal notice/invoice. Please note that the prices quoted for are discounted to allow for several planned local visits at the same time so as to reduce costs, and therefore are not available for one off service call outs. Special prices and quantity discounts are available for more than 1 machine situated in the same location.
Preventative Maintenance for Existing & Additional Machines
If you have existing machines which you would like to place under a maintenance contract then please call us on 0845 5555 007 for a quotation.