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Average Machine Lifespan: Entry Level/Home Use: 2 years, Personal/Deskside: 5 years, Office/Departmental: 10 years.
** If you Created an Account then vist the My Account page to fill out this form automatically (except the Machine Serial No). Go to Order History, then click the Report a Fault button from inside the relevant order **
Please complete this form if you have a Faulty Machine.
Please do not use this form if you have ordered incorrectly or have an unwanted item. If you would like to Request a Return please visit the Return Request page.
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