Shredder Wizard
Cross-Cut Shredders require noticeably fewer waste bags as the waste is more compact than a Strip-Cut Shredder.

** If you Created an Account then vist the My Account page to fill out this form automatically (except the Machine Serial No). Go to Order History, then click the Report a Fault button from inside the relevant order **


Report a Faulty Machine or Request a Service Visit

Please complete this form if you have a Faulty Machine or wish to Request a Service Visit.
Please do not use this form if you have ordered incorrectly or have an unwanted item. If you would like to Request a Return please visit the Return Request page.
* denotes required field