Shredder Wizard
Report a Faulty Machine ordered online at the click of a button and let us organise a repair or replacement machine for you.

** If you Created an Account then vist the My Account page to fill out this form automatically (except the Machine Serial No). Go to Order History, then click the Report a Fault button from inside the relevant order **

Report a Faulty Machine or Request a Service Visit

Please complete this form if you have a Faulty Machine or wish to Request a Service Visit.
Please do not use this form if you have ordered incorrectly or have an unwanted item. If you would like to Request a Return please visit the Return Request page.
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